Financial Aid COVID Information

This page is a compilation of financial aid information and resources specific to higher education students and will be updated when information is available. If you have any questions or concerns, our team is available to help via email at and by Virtual Appointment.

How to Schedule Virtual Meetings​

Please use the scheduling tool to schedule your virtual Financial Aid/VA appointments. Note that your representative will confirm your appointment by sending you a Microsoft Teams calendar request. Additionally, your representative will initiate the appointment through Microsoft Teams. Email appointments are available for students or representatives who prefer this format.

Please be patient with Financial Aid as prior appointments may be running long due to the nature of this situation. We will do our best to initiate the appointment as close to the start of the scheduled appointment as possible but ask that you are logged in and available at your scheduled time. You will find instructions on how to use Microsoft Teams below.

During your appointment, please make every effort to be in a quiet space to ensure clear communication. For best service, please be logged into Microsoft Teams from a laptop, tablet, or desktop with webcam/microphone capabilities to ensure full usage of the software including video, audio, and screen sharing.

Student instructions: Accessing Microsoft Teams for Financial Aid/VA appointments

As a Manhattan Tech student, you have access to several of the applications available via Microsoft including Teams. If you choose this method to conduct an appointment with Financial Aid here are the things you'll need to know:

You MUST access Teams from your Manhattan Tech Microsoft account. Financial Aid will not conduct virtual appointments using any other software.

Microsoft Teams can be accessed via two methods:

Web Version:

Desktop Version:

If you need assistance refer to the Microsoft Support Link

What you should know before your meeting

  • Please join the meeting at your scheduled appointment time. If you are late to join, our representative may not be able to accommodate an extension to the meeting time.
  • Please be prepared and dressed as though you are attending an in-person meeting.
  • As we will most likely be going over your finances, we strongly recommend that you use a desktop/laptop with a stable internet connection in a quiet area to ensure safety and security.
  • It is your responsibility to make sure you are in an environment that complies with all Family Educational Rights and Privacy Act (FERPA) rules and regulations. That is if you do not want anyone to be able to overhear your personal information. If you are in a public space, it may be a good idea to utilize headphones, so your information stays private. Requesting a Teams meeting is your acknowledgment of the FERPA rules and regulations.
  • If you choose to use your phone, please do not do so while driving. Our representatives reserve the right to end the meeting if this occurs.
PDF icon How to Guide for Current Students on Remote Financial Aid/VA Meetings106.02 KB

Refer to the Financial Aid Webpage for More Information

Important Resources

News Articles and Announcements

Because of the impacts of COVID-19, Sallie Mae customers may be facing financial difficulties. If you are experiencing hardship due to COVID-19, you can contact them for any available payment assistance by:

  • chatting with or through the Sallie Mae app from Monday through Friday between 9:00 a.m. and 6:00 p.m.
  • calling 800-472-5543 and using the automated system 24/7.
  • calling 877-604-8834 if you are past due on your payments.

For additional information, please visit and check out the latest information regarding the coronavirus, precautionary tips, and up-to-date travel guidance at the CDC coronavirus site.

Discover Student Loans is offering COVID-19–related relief for borrowers. The following are the details of the relief program:

  • For two months, borrowers will not be required to make monthly loan payments and interest will be waived on their loan(s).
  • Eligible borrowers must have loans in repayment and/or loans requiring in-school payments.

Discover Student Loan borrowers in this situation can call 800-STUDENT any time 24/7 for more information, or contact their school services team at 877-321-5018 from 8:00 a.m. to 9:00 p.m. EDT, Monday–Friday.