Outbound Business Development Specialist - CivicPlus

Job Title

Outbound Business Development Specialist


Manhattan, KS



Base plus commission


Job Qualifications

What you will likely need to succeed...

  • 1 year Sales/Communications 
  • Salesforce 
  • Hubspot 
  • Previous metrics-based role 
  • Office 365 
  • Knowledge of local-government operations 


Job Description

CivicPlus is an informal, social workplace where enthusiasm and talent are rewarded. We are looking for an experienced professional with a background in generating leads and building relationships. This is a fun, high-energy position that is at the forefront of CivicPlus’ success!

CivicPlus is THE integrated technology platform for local government, working with over 3,500 local governments including municipalities, counties, and municipal departments. Inc. Magazine has selected CivicPlus as “One of the Fastest-Growing Privately Held Companies in the U.S.” since 2011.

Due to all our recent product suite additions and more anticipated growth in the future, we are looking for talented individuals to join our team.

We offer you....

  • The chance to work with some of the best colleagues and most creative minds in the world
  • Competitive pay and benefits
  • The ability to leave a legacy used by millions of American and Canadian citizens
  • The potential to work in an environment that is dedicated to teamwork, collaboration, and innovation.

Job Overview:

The Outbound Business Development Specialist will be responsible for initiating contact with potential clients, adding value to the CivicPlus brand, and creating demand for CivicPlus products and services. As an Outbound Business Development Specialist, you will conduct thorough research and utilize multiple prospecting tools to identify entities inside our target market within a specified region which may be in the market for improvements in their various software solutions. You will have constant daily involvement in our CRM - Salesforce Lightning, as well as Hubspot Lead Forensics, GovSpend, and Office365. You will maintain a high activity count through phone, email and specific social-media outreach methods and will represent CivicPlus as the first point of contact with potential clients. You will nurture these contacts long-term, when necessary, in order to qualify them to proceed to the next step in the sales cycle. You will identify and track market trends, develop critical reporting and be involved in constant process improvement as part of the Business Development Team. 

What we will expect you to do....

Clearly and succinctly communicate the company’s value proposition via phone and email 
Help team achieve all product goals by working in coordination with Product Marketing Managers to develop campaigns, templates and sequences based on specific personas and/or government competitors within various regions 
Use qualifying conversation strategies to ensure CivicPlus products are a right-fit for the prospect 
Ensure a clean handoff to an Account Executive, when prospect approaches a buying decision 
Identify your own stats/trends to maintain a prospecting portfolio with a high conversion rate 
Achieve weekly, monthly, quarterly and annual goals 
Log all communication in real-time in the CRM 
Demonstrate exceptional core values and a positive attitude, in all situations 

What you will likely need to succeed...

1 year Sales/Communications 
Previous metrics-based role 
Office 365 
Knowledge of local-government operations 
CivicPlus is proud to be an Equal Employment Opportunity employer. At CivicPlus, we celebrate and support diversity for the benefit of our employees, products, clients and communities we serve.


How to apply:


Closing Date

April 1, 2020