Employee Complaint Grievance Policy

Policy Owner: Chief Human Resource Officer

Manhattan Area Technical College (MATC) employees and administration attempt to resolve complaints and problems as they arise, in a timely manner and at the lowest possible level. This grievance procedure provides a means for employees to express their complaints in good faith, and ensures that grievances are addressed effectively, respectfully, and timely.

A grievance is defined as an employee’s concern or complaint regarding interactions or relationships with other employees, job duties, or the workplace environment.  Grievances may include, but are not limited to:

• Concerns of workplace health and safety
• Harmful or combative employee behaviors and communications
• Discrimination, including illegal discrimination based on protected classes (violation of Civil Right Act of 1964, American with Disabilities Act (ADA) and/or Section 504 of the Rehabilitation Act)
• Workplace harassment and bullying • Poor or unethical treatment by co-workers or managers
• Adverse changes in working conditions, hours, or the workplace environment
• Perceived violations of policies and procedures