Reporting & Records Specialist

Primary Accountabilities:

Manages student academic records, credential evaluation, and institutional reporting to ensure data accuracy, compliance, and student success.

Primary Responsibilities:

• Serves as the institutional authority over student academic records, overseeing registration, enrollment verification, transcript processing, and the maintenance of official academic history.
   
• Evaluates and approves transfer credit, prior learning, and credential equivalencies, and oversees degree audits and graduation certification.
   
• Ensures FERPA compliance, data security, and data integrity across all student information systems; interprets and enforces records-related policies.
   
• Assists in preparing official institutional reporting (Kansas Board of Regents, IPEDS, National Student Clearing House, etc.), ensuring accuracy of enrollment, completion, and credential data.
   
• Supports program review, assessment metrics, and continuous improvement, serving as the source of record for student data.
   
• Conducts systematic audits of student records, resolves discrepancies, and serves as the escalation point for complex records issues, including student inquiries related to records and holds.
   
• Maintains and governs degree audit systems, including configuration, exception processing, and reporting for academic advisors.

Qualifications

• Bachelor’s degree required in business administration, education, data analysis, or a related field.
   
• Minimum of 5 years of experience in higher education, including at least 3 years in student records/registration and/or data-related roles; technical or community college experience strongly preferred.
   
• Working knowledge of compliance requirements including FERPA, accreditation standards, and state reporting expectations (e.g., Kansas Board of Regents).
   
• Experience with student information systems such as Jenzabar and reporting tools.
   
• Strong analytical and problem-solving skills with the ability to interpret data, identify trends, and support data-informed decision-making.
   
• Excellent communication and organizational skills, including the ability to interpret policy, train users, and manage multiple priorities in a deadline-driven environment.
   
• Ability to work independently and collaboratively with diverse stakeholders while exercising sound judgment, professionalism, and confidentiality.

Physical Demands

• Ability to sit or stand for extended periods of time.
   
• Ability to read screens and print materials, and communicate effectively via email, in-person and on the phone.
   
• Ability to lift and move supplies up to twenty-five (25) lbs.
   
• Ability to work occasional evenings and attend events as required.

Work Environment

• Professional and deadline-oriented educational environment.

• Frequent interactions with students, faculty, staff, clinical partners and community members.