Student and Community Complaint Procedure

Policy Owner: Chief Student Services Officer

Policy Statement:

Manhattan Area Technical College (MATC) provides opportunities for students and members of the community to register complaints by filling out a Student and Community Complaint Form. The Student and Community Complaint Form provides an avenue to submit a concern regarding any area at MATC. The College will address and systematically process all student and community complaints in a timely manner. 

Policy Rational:

Formal complaints that involve sexual discrimination/sexual harassment are addressed under Title IX and are handled separately from the processes described below. Refer the Sexual Harassment Policy 3.7.2. Should you wish to report a Title IX related incident, please utilize the online reporting form and select “Title IX” then the appropriate incident type. 

Complaint Procedure